The Transport of Your Package

Mattresses are usually shipped between 7-14 days after receiving your payment. Whatever the shipping method chosen, we will provide you as soon as possible with a link that will allow you to track the delivery of your package online.

Shipping costs include packaging, handling and postage. They can contain a fixed part and a variable part depending on the price or weight of your order. We advise you to group your purchases into a single order. We cannot group two separate orders and you will have to pay for each of them.

Your package is shipped at your own risk, special care is taken to the package containing fragile products. Packages are oversized and protected.

Returns and After Sales Service

Whatever the problem with your order, we invite you to contact us via our form or by using the following email address:

The return must be made without undue delay and, in any event, no later than 100 days after you have communicated your decision to withdraw. The refund will be made upon receipt of the goods in our warehouses.